Terms of Service

These Terms govern your use of the Aggie Artisan Woodworks online store.
By placing an order, you agree to the following:

Handmade Production

All items are handcrafted from natural solid wood. Variations in grain, texture and colour are normal and part of the item’s uniqueness.

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Pricing & Payment

Prices are listed in GBP (£).
Payment is required at checkout.

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Custom Orders

Custom and personalised orders are created based on customer instructions.
Approved designs cannot be changed once production begins.

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Shipping

Dispatch and delivery estimates are provided at checkout.
We are not responsible for delays caused by couriers or customs.

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Returns

Returns are accepted on non-personalised items only.
Personalised and custom-made items are non-refundable unless defective.

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Intellectual Property

All designs, photos and written content are the property of Aggie Artisan Woodworks.

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Governing Law

These Terms are governed by the laws of the United Kingdom.